SHIPPING AND HANDLING
We ship US Postal Service Priority Mail at unless otherwise requested via email before purchase. If you have your own FEDEX or UPS account, we can ship this way but allow a few extra days.
Please direct all questions and inquiries to: [email protected].
MATERIALS AND CARE
The inherent nature of metal causes Sterling Silver, Brass, and Bronze to develop a natural patina over time from exposure to oxygen, moisture, and oils in the skin. Enjoy the antiqued patina that develops over time or discourage the process by keeping jewelry clean and dry, storing it in an airtight container. You can restore the luster on the surface using a treated polishing cloth.
VEGA jewelry is designed and handcrafted in California. All crystals and gemstones are one of a kind and may vary slightly from the image you see in the picture, but we do our best to match general size, shape, color. If you are receiving the exact crystal, it will say so in the product page.
RETURNS AND EXCHANGES
No refunds for crystals or jewelry. Jewelry may be exchanged for a store credit by requesting a RETURN AUTHORIZATION via email above WITHIN 5 days of delivery. Must be unworn and we will not accept if it smells like perfume or other body products-sorry! Can't resell anything that clearly has been worn.
All sale prices are FINAL. For your protection, please pack your return item securely and return your order with an insured courier with tracking and retain your receipt. VEGA JEWELRY, LLC is not responsible for items damaged or lost in transit. Please include a note with your name and invoice number and once we receive your return, your account will be credited for the merchandise amount. We cannot refund shipping charges on return items.
We will repair items purchased through www.vegajewelry.com within 30 days of purchase. Please note that VEGA JEWELRY is not responsible for shipping charges on repair items. Please contact us first for repair authorization at: [email protected].
We will not sell, share or trade any information you supply to us with a third party either from transactions on this website or signing up for our guest list.
All Right Reserved. The content of this site and jewelry designs pictured are copyrighted under the United States copyright laws and is the property of VEGA JEWELRY, LLC.
It is possible that prices are subject to change due to fluctuations in the precious metals market. Please note that sales, promos, and coupon codes are only valid during the dates as stated in the offer and we are unable to do any price adjustments.